Terms & Collection

Refunds: we do offer am exchange of products only if the items are not customized and the exchange can be done within 48 hours.
Each item is made to order therefore we do not accept any refunds or exchange of items. We can accommodate if a small alteration needs to be made to the piece if it doesn’t affect the design of the item (ex: make the necklace longer/shorter, add a diamond on the side etc…)

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Shipping Domestically
All orders within United Arab Emirates and Lebanon delivery is free of charge for all orders above 350 $.

Shipping to GCC
All orders within Gulf Cooperation Council are shipped using DHL and delivery is free of charge for all orders above 500$.

Shipping Internationally
All International orders are shipped using DHL, and shipping cost will be automatically calculated according to your shipping address country at checkout.

Duties & Taxes

Sales Tax
Sales tax (VAT) will be calculated at checkout page based on your shipping and billing addresses.

Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and EVESJEWELLERY encourage you to be aware of these potential costs before placing an order with us.

Cancellations
Once the order is placed and an email confirmation of the order is sent we do not offer any cancellations as they are made to order.

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